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Supervisor (Tourism Products) - CROTON TRAVEL & TOURS CO., LTD

Date Posted: Sep 04, 2026
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Job Detail

  • Job Location:
    Sanchaung, Yangon, Myanmar
  • Company:
    CROTON TRAVEL & TOURS CO., LTD
  • Branch Name:
    Croton Travel & Tour
  • Type:
    Full Time/Permanent
  • Shift:
    Standard Business Hours
  • Positions:
    1
  • Experience:
    Mid Level
  • Gender:
    Female
  • Age Range:
    -
  • Apply Before:
    Nov 04, 2026
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Job Description

  • Manage and monitor hotel booking websites and B2B booking systems, including booking, amendment, cancellation, and related customer requests.
  • Handle customer inquiries and provide appropriate information and support in a timely manner.
  • Manage and coordinate International Cruise Packages, including customer inquiries, bookings, and related arrangements.
  • Supervise and support team members in handling daily operations and customer service.
  • Monitor team performance and support the team in achieving sales targets.
  • Coordinate with cruise companies, hotels, and business partners to ensure smooth service delivery.
  • Follow up with partners and customers regarding bookings, requests, changes, and other operational matters.
  • Report daily/weekly operational updates and relevant issues to the Manager.
  • Handle customer complaints and resolve operational problems effectively.
  • Perform other related duties as assigned by the Manager.

Requirements

  • Bachelor’s Degree or Diploma in Tourism, Hospitality, Hotel Management, Business Administration, or a related field.
  • Minimum 3 years of experience in the Travel & Tours / Hotel / Hospitality industry, with at least 1 year in a supervisor or Senior-level position.
  • Experience with Online Hotel Booking Websites, B2B Booking Systems, or Hotel Reservation Systems is required.
  • Experience in International Cruise Tours / Cruise Packages will be highly preferred.
  • Good understanding of hotel booking, reservation procedures, customer service, and travel-related operations.
  • Good English communication skills.
  • Proficient in Microsoft Office – Excel, Word, and PowerPoint.
  • Good knowledge of Email and Internet applications.
  • Strong problem-solving and decision-making skills.
  • Good communication, interpersonal, and team management skills.
  • Ability to work under pressure and manage multiple tasks effectively.
  • Detail-oriented, responsible, proactive, and service-minded.

Benefits

  • Annual Bonus: လုပ်သက် (၁) နှစ်ပြည့်ဝန်ထမ်းများအား အခြေခံလစာ (၁) လစာ Bonus ပေးအပ်ပါသည်။
  • Yearly Incentive: Sales Target ပြည့်မီပါက အခြေခံလစာ (၁) လစာနှင့်အထက် Incentive ရရှိနိုင်ပါသည်။
  • Staff Trip: လုပ်သက် (၂) နှစ်အထက် ဝန်ထမ်းများအတွက် ပြည်တွင်းခရီးစဉ်နှင့် (၃) နှစ်အထက် ဝန်ထမ်းများအတွက် ပြည်ပခရီးစဉ်များကို နှစ်စဉ်စီစဉ်ပေးပါသည်။
  • Staff Party & Lucky Draw: တစ်နှစ်လျှင် (၂) ကြိမ် Staff Party ကျင်းပပြီး လုပ်သက် (၁) နှစ်ပြည့်ဝန်ထမ်းများ Lucky Draw ပါဝင်ကံစမ်းနိုင်ပါသည်။

Company Overview

CROTON TRAVEL & TOURS CO., LTD
Sanchaung, Yangon, Myanmar
5 Current Jobs Openings

ROTON TRAVEL & TOURS CO., LTD is a travel and tourism company providing a range of travel services to individuals, families, and corporate clients. The company focuses on providing convenient and reliable travel solutions, including flight ticket... Read More

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